Shipping policy

Shipping

In-stock items are ready to ship within 2-3 business days.
If a piece requires sizing, please allow 1-2 weeks before shipping.
Made-to-order pieces can take 4-6 weeks for production before shipping.

Shipping Fees & Delivery Times
Shipping speed options and costs are calculated at checkout. 

Shipping within Canada:
Standard 3-9 business days
Express 1-2 business days

Items are shipped via Canada Post and come with tracking.

Shipping to the USA:
Standard 4-8 business days
Express 2-3 business days

Items are shipped via Canada Post or FedEx and come with tracking. 

International Shipping (Worldwide):
Standard International 10-14 business days
Express International 2-3 business days

Items are shipped via Canada Post or FedEx and come with tracking. 

We ship to most countries worldwide, however there are a handful of countries we don’t ship to due to restrictions or customs regulations.

Shipping Insurance
Jewellery over $2,000 CAD shipped within Canada and the US are fully-insured and require a signature upon receipt. All international shipments are insured wherever possible. Please review local laws before purchase.

Taxes & Duties
We charge Canadian provincial sales tax on orders placed within Canada. For US and international orders: any duties and local taxes charged at customs are the receiver's responsibility. We suggest researching your country’s customs duties and taxes before purchase.

Accepted Payment Methods
Arsaeus Designs accepts payments through Paypal, any major credit and debit cards, as well as Interac e-Transfers. All prices are in Canadian dollars ($CAD).